To our valued customers,
Due to the increasing impact of COVID-19 in Canada, we are currently experiencing shipping delays. We work with third party logistics and UPS as a collaborative effort to fulfill our orders. The delays have been brought upon by a combination of longer custom clearance time frames, and also UPS delays from COVID-19.
Rest assured, we are working with our logistics partners and UPS to do everything possible to update customer tracking and deliver orders as soon as possible.
As a small business, our customers are of utmost importance to us. We appreciate your patience and apologize for the delay. For any questions, please email us at firstname.lastname@example.org
We thank you for your continued support,